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Satisfy those cravings at the Ice Rink Café & Bar

The Hampton Cout Palace Ice Rink Café & Bar is the perfect retreat to relax, unwind and soak up the festive atmosphere with loved ones this winter. Tuck into hearty winter warming dishes, indulgent treats and a range of delicious hot and cold beverages, all created by returning local favourite Miss Polly Café.

Reserving your table in advance is essential

Whether you’re a group of up to 4 or 6, you can now reserve your table online with a choice of delicious food options and sharing platters fit for a king or queen.

With new safety measures put in place to ensure that every visit is safe and COVID-secure, from a heightened cleaning regime to open-walled table layout there’s never been a better time to visit.

Reserve now

There’s something for everyone

From luxurious hot chocolate to delicious tapas-like platters, you are sure to find something to tickle your tastebuds.

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Indulgent, handmade treats (Not available to pre-book)

Selection of homemade cakes, muffins and cake pops, cookies, tray bakes, festive mince pies and signature gluten free melt in the middle brownies

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Savoury Delights (Not available to pre-book)

Succulent sausage rolls, "posh chips" with a choice of delicious toppings and homemade soup of the day served with warm crusty roll and butter

£10.95
Baked to Perfection Camembert

Served with a selection of breads for dipping

From £24.95
Apres-Skate and Dine

Choose a drink of your choice each and indulge in a baked camembert with a selection of breads for dipping to share

From £34.95
Family Dine

Choose from chicken nuggets, halloumi strips or vegan strips, all served with chips and a hot or cold drink of your choice

From £34.95
Antipasto Platter

Deli meats, cheeses, bread, olives and dip and sun-dried tomatoes. Vegan/vegetarian options are available

From £34.95
Hot Food Platter

Halloumi strips, arancini balls, onion bhajis, posh chips, mini sausage rolls and meatballs. Vegan/vegetarian options are available

Party bookings (up to 6 people)

Celebrating a special occasion?  Please email us to discuss your event on hello@hamptoncourtalaceicerink.co.uk

All bookings are subject to the Covid rules and regulations in force at the time of the booking and must also comply on the date of the session.

Opening Times

December 5th 2020 – January 17th 2021

Monday – Sunday 10:30am – 9:30pm

Closed Christmas Day, all other days operating as normal.

Get in the spirit of Christmas

Fancy booking a party for your household or group (up to 6 people)?

Please email us to discuss your individual requirements on hello@hamptoncourtpalaceicerink.co.uk.

We are unable to offer private hire or large group bookings this year due to the Covid-19 rules and regulations.

There are some exceptions to the rule of 6 – if you are in an exempt category and wish to discuss a larger booking, please do email us on hello@hamptoncourtpalaceicerink.co.uk.

FAQs

If you have further questions that have not been answered here, please email our customer services who will be happy to assist you:
hello@hamptoncourtpalaceicerink.co.uk

Cafe and Bar FAQs
Do I have to reserve a table to get food and drink?

The café / bar has tables available to reserve online. We recommend that you pre-book your table. If all tables have been reserved online, then you will not be able to sit down in the café / bar to eat or drink. You may order food and / or drink (non-alcoholic) from the takeaway bar – any takeaway items must be consumed off the premises under Covid regulations.

How long will my table reservation be for?

All table reservations last one hour. If your table is not reserved for the next session, you may remain longer at the discretion of the cafe staff.

When I finish skating, there is not an immediate table reservation session available.

Please choose the table reservation session which suits you best. As skate sessions and table reservations last different lengths of time, it is not possible to align the end / start times exactly. There will be an area to queue for your table outside of the tent.
If your table is available earlier than your designated start time, at the discretion of café / bar staff, you will be allowed to sit down earlier.

What if I am late for my table reservation?

You must arrive within 15 minutes of your allocated time, if you do not you risk losing your table reservation and any pre-ordered food. You will not be eligible for a refund, either full or partial, in these circumstances.

When you get to the venue, if you are skating first, it could be worth checking in with the café to let them know you will be taking up your table reservation.

What if I do not spend the full table reservation credit, will I get a refund?

If the value of your café / bar bill is less than the cost of your table reservation fee you will not be given a refund, either full or partial.  Why not buy a little something to take home with you, with the remaining credit?

If I do not spend the full cost of my table reservation can I use this credit on takeaway items?

Yes – We encourage you to spend the full cost of your table reservation fee in the café / bar.

What if I want to book tables for more than 6 people?

If all of your group are from the same household, you are allowed to be in a group greater than 6 (current Covid regulations – this is subject to change. All Covid rules and regulations will be enforced at the time of your session.).
In this case, please email hello@arena-ice.com and we will note your table reservation accordingly. You are able to book 2 tables of 4 on the ticketing system, or if necessary, please place more than one order.
You must ensure your booking complies with all current Covid rules and regulations in place at the time of your order and session. Staff at the rink and café / bar are required to enforce these regulations.
The latest information is available here- https://www.gov.uk/coronavirus

Will there be heaters?

There will be some heating available however, the structure is essentially open and outdoors so please dress appropriately – wrap up warm!

What if I am exempt from wearing a mask?

Please do not be offended if a member of staff asks you about not wearing a mask. They are here to keep everyone safe and to ensure Covid compliancy so the Ice Rinks can remain open.
Should you choose to wear a lanyard indicating your exemption, staff will be aware what this means.
Please do ask staff for any additional help or support you may need.

What if I have allergies, food intolerances or special requirements?

Please tell your server, when you are seated, of any information they should know regarding your dietary requirements. You may also wish to email hello@arena-ice.com in advance, along with your order reference number, to advise of your needs. Please do ensure you tell your server even if you have emailed in advance.

What if I can’t attend due to Covid-19 symptoms or regulations?

Please do not attend if you, or any of your group or household, are experiencing symptoms. Please email hello@arena-ice.com and we will reschedule your reservation either for this season or next.

Will I be eating outdoors?

Please review your table reservation ticket – most tables are under cover but are classed as outdoors. Some tables are outside and are therefore fully open to the elements.

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